Employee Relations Manager

Company Description
Welcome to This Australian Life.
From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.
We're always looking for people who want to go further with us. People who do what's right, aim high, and work smart. Why not see where we can go?
Job Description
This is a unique opportunity to join TAL as an Employee Relations Manager (Consulting Manager). As a member of our People and Culture team, you be lead a team of People and Culture Consultants, develop strategies and practices while maximising operational excellence, process and system improvements.
With your strong employment relations and leadership experience you will oversee the management of employment relation cases, providing guidance and direction to the People and Culture Consultants, with a strong focus on improving the overall people experience and uplifting leader capability.
In this role you will:

• Develop and deliver the tier 2 strategy and operational planning and execution with a focus on driving improvement and leading change.
• Ensure the effective allocation of consulting work, cyclical tasks and project work for the People and Culture Consultants, ensuring balanced share of workload and variety of work.
• Develop and execute ongoing technical and professional development to the People and Culture Consultants to ensure opportunity for growth and succession planning.
• Provide complex policy interpretation and advice on employment related legislation to the wider business and People and Culture Service Desk.
• Provide people advisory support and consultancy to People Leaders around human resource 'lifecycle' activities (e.g performance management, retention, promotion, job design, employee development, pay and benefits, resourcing, workers compensation etc).
• Support People Leaders in the design and delivery of return to work plans for returning employees including the delivery of appropriate documentation to WHS Manager and any other required external bodies.
• Manage the delivery of team projects and oversight of consulting resourcing and work allocation across projects and case management.
• Ensure accurate and timely reporting of cases including reporting on insights, trends and providing recommendations.
• Take ownership of the People and Culture Case Management portal (ServiceNow) with a focus on enhancements and data quality.

Qualifications

• Relevant tertiary qualification
• Demonstrated experience in leadership and management of a team
• Demonstrated ability to own and manage complex employment relations cases through the relevant People and Culture processes, policies, and employment legislation
• Ability to effectively prioritise, coordinate and allocate workloads
• Demonstrated ability to analyse data and build valuable insights
• Demonstrated ability to work within an agile and fast-paced environment, whilst navigating through ambiguity
• Excellent interpersonal skills with the ability to engage and influence stakeholders
• Excellent written and verbal English skills, with the ability to translate technical issues or information clearly to stakeholders
• Solid knowledge of the Microsoft suite of programs and experience working with a HRIS, ideally Workday
• Strong knowledge and ability to interpret industrial instruments including, but not limited to, the Fair Work Act 2009, National Employment Standards, Modern Awards and Enterprise Agreements.

You're always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.
As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.
Additional Information
At TAL we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply. Even if you don't check every box in the criteria above, we encourage you to apply today or get in touch with us
To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.
TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice. We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, take a look at our
We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.
#LI-Hybrid
Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone's responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.