AddressWe're searching for a Medical Receptionist to join our friendly team at Sage Medical in West Footscray! The right person would be someone who's easy-going, flexible, and has a warm personality.
We have a fantastic admin team already at Sage Medical, but with 3 new GPs coming on board in July, we need another welcoming face to greet our patients. Our bright and modern practice is surrounded by cafes, delicious restaurants, handy shops, beautiful parks with public transport right at our doorstep!
We are looking for someone:
- who has a 'can do' attitude, and is reliable, organised, and prides themselves on their attention to detail, and has a relaxed nature. (We understand that working in GP Land can be serious at times, but we also like to laugh when we can.)
- who is a team player.
- that is honest, trustworthy, loyal and a dependable team person.
- that is friendly to all people with a quiet confidence.
- who's IT savvy. We don't need you to be able to rewrite medical software code, (😊) just be comfortable using PCs and be able to troubleshoot. We use Best Practice as our Practice Medical Software and are happy to train those who may have used another type.
- that has at least 1 year's experience working as a Medical Receptionist. We'd like you to be able to step into the role knowing at least the basics, with us just having to explain to you our policies and procedures.
At Sage Medical, you'll be responsible for these key areas:
Greeting patients: This includes welcoming patients in person and over the phone, creating a warm and friendly atmosphere.
Scheduling appointments: Handling new appointments, managing cancellations and rescheduling, so that the GPs schedule runs efficiently.
Administrative tasks: We would ask you to handle a variety of administrative tasks, such as managing medical records, processing payments, running reports, emailing, data entry and general office duties.
Communication: You would act as a communications director – This includes being the gatekeeper of the practice, but also relaying messages between patients, doctors, and our nurses.
The right person would be joining a relatively new (Jan '24) clinic that is growing rapidly. We have a fantastic, diverse, and team-oriented group of staff and medical personnel who enjoy working at Sage Medical. We have regular staff meetings where you are encouraged to contribute (You provide the input; we provide the lunch 😉). We also offer furthering your education, if that is something you wish to do. We hold social events (both with and without kids), have onsite car parking, bike racks and end -of-trip facilities should you need them. Each day, the clinic is closed for a 45 minute lunch break, where no patients are seen, and the entire team have lunch in our private ‘staff only’ sunny kitchen with a coffee machine. We feel that Sage Medical is a great place to work and hope that you would too.
