Head of Facilities-Albury/ Wodonga Aquatics

About Aligned Leisure

Aligned Leisure is a 100% owned subsidiary of the Richmond Football Club, established as a vehicle to manage the operations of Richmond’s health, fitness and leisure business activities. Supported by the people and business systems of the Richmond Football Club, Aligned Leisure currently operates 32 leisure centres, community stadiums, pools, gyms, theatres and other facilities throughout Victoria and New South Wales.

At Aligned Leisure, culture is paramount, and we are committed to developing our people in a supportive environment. Connecting to Thrive and Win is about connecting not only with customers, but also about staff connecting with each other with humour and care, through storytelling and authenticity, to build genuine relationships.

We are constantly on the lookout for talented individuals who fit our culture and either wish to learn a new industry or further develop their existing skills. If you have a passion for your local region, a focus on supporting your community and a desire to help us in providing the best level of service, we would love to hear from you.

The Head of Facilities will work across all departments to ensure all facilities are diligently maintained and presented to the highest possible standards in a safe and environmentally responsible way. They will ensure customer satisfaction in the physical environments is maximised supporting our customer first philosophy.

The Head of Facilities is also responsible for aquatic supervision across all four Albury Wodonga Aquatic Facilities and the operational performance of the three seasonal aquatic facilities. Supported by a Swim Centre Captain at each of WAVES, Albury and Lavington Swim Centres and a team of Duty Captains and Lifeguards, they will be relentless in maximising participation and revenue opportunities for the three seasonal pools.

A key aspect of this position is the setup of systems and work practices across all Albury Wodonga Aquatic Facilities ensuring operational excellence is maintained. Focus areas for this position are asset management, facility presentation, risk, safety and environmental management.

The department head will maintain exceptional working relationships with Albury and Wodonga Council staff as well as other Heads of Department, especially the Head of People & Compliance in the seasonal recruitment and on-boarding of staffing teams.

This position will work relentlessly to implement the Aligned Leisure purpose of connecting to thrive and win, values of AWARE, DISCIPLINED, RELENTLESS and UNITED, and associated behaviours throughout the entire team.

Essential Qualifications and Experience:       

• 5 years’ experience in aquatic and asset management
• Tertiary qualifications desirable, not essential
• Lifeguard qualification
• First Aid and CPR certificate
• Working with Children Check

Personal Attributes:

• Highly organised
• Effective leader and ability to lead multiple teams/people
• Disciplined to manage the varied components to this role
• Committed to fostering a safe environment for staff and customers
• Creative, inspiring, energetic, and motivational
• Focused on the customer
• Strong ability to manage and work autonomously
• Understands/enjoys the leisure industry and motivated to serve Aligned Leisure
• The ability to make strategic decisions as well as execute operational requirements