Hr Administrative Assistant

Sovereign Lives Victoria is a registered NDIS Provider who excels in supporting individuals and families living with disabilities. We are planning to add another member in the HR department by recruiting a HR Administrative Assistant to act a facilitator to accomplish all daily tasks, allocated to the person. 

Role & Responsibilities (not limited to)

• To report to the HR manager for all work-related queries
• To engage in daily handovers and accountabilities of task completion. 
• To assist the HR Coordinator & manager with the administrative duties
• To use the CRM systems operated in Sovereign Lives Victoria
• Being technology-oriented will be highly beneficial and pass the probationary period.
• To possess the ability working in fast-paced and pressurised environment
• To do follow-up meetings over phone-call, Zoom and in person with the support workers
• To possess the ability accomplishing daily administrative routines and offering an accountability of task achievements on daily basis.
• To participate in Induction, meeting, training and interviews with the supervision of the HR Coordinator
• To arrange and prepare all meetings (set the table for meeting by arranging water bottles and other refreshments)
• To create and save a network of facilities such handyman services, rental/hire services
• To ensure all new support workers complete the onboarding services in Employment Hero, as instructed by the HR coordinator
• To monitor the performance of support workers
• To prepare PowerPoint, Excel Sheets and minutes of meetings
• To monitor all utility bills of Sovereign Lives Victoria
• To attend call forwardings of care coordinator and note down queries during their absence
• To schedule bookings, training and meetings for all internal improvements
• Awareness about the organisation's role & services, NDIS Code of Conduct and other policies
• Offer guidance to the Disability Support Workers
• To participate in the Audit requirements

Qualification & Certificates

• Certificate III or Diploma in Community Services, or any healthcare courses
• Cert III or Diploma in Management, Leadership or Business Administrative
• Other equivalent Industrial qualification
• NDIS Orientation Module
• New Worker Induction Module
• Infection Control Certificate
• First Aid
• CPR
• Working with Children Check
• Police Check
• 100 points of ID

Further requirements

• Greeting the walk-ins and answer their queries/or offer them the directions
• Attend landline calls
• Act with integrity and honesty 
• Professional and formal attire
• Work Ethics
• Punctuality
• Attendance
• Excellent Communication skill
• Organisational skill
• To complete onboarding process in Employment Hero
• Willing to participate in training & eLearning courses
• Focus on task accomplishment
• To plan her daily schedule and handover to the HR team
• To engage in performance review
• To use MS Word, Excel, One Drive, Google Drive
• To draft emails and think outside the box
• Be creative
• Do coffee runs
• Tech-savy
• Driver's license is required to run errands for the office supplies & network meetings, and other orders from Officeworks, Woolies and other places
• To participate Kiosks, Expo and other events
• To organise and take decisions for planning the events of Sovereign Lives Victoria

Working hours & Location

• Training Period: 1 month
• Probationary Period: 2 months
• Monday to Wednesday
• 9am to 3.30pm
• 29 Lydiard Street South, Ballarat VIC 3350