AddressWith a minimum of 12 months Real Estate experience, the ideal candidate will typically handle tasks that support the Franchise and Operational teams, and assist in providing assistance between Franchisee and Franchisors.
Tasks performed will include but not be limited to:
- Secretarial Support: Assist the senior team with administrative tasks that includes scheduling internal and external meetings, file management and providing secretarial services.
- Problem-Solving: Aid in resolving basic issues and concerns raised by franchisees by becoming their first point of contact, escalating more complex issues to senior team members for resolution.
- Training Coordination Assistance: Support the senior team organising and facilitating training sessions for franchisees, including preparing materials, name tags, refreshments and logistic coordination.
- Tool and Resource Support: Assist the senior team in overseeing the delivery of outsourced service suppliers, provide new and established franchisees with necessary tools, resources (including inventory management), and systems to support their day-to-day operations, ensuring they have access to relevant information, platforms and technology.
- Business Development Support & Onboarding: Collaborate with the Franchise Manager to facilitate business development initiatives, including coordinating interview appointments, managing compliance documentation, drafting contractual agreements, and maintaining organised file management systems. Assist the Operations Manager in completing onboarding tasks for new offices, ensuring smooth transitions and adherence to operational protocols.
Overall, the Junior Franchisee Support Coordinator will play a vital role in assisting the Franchise support team in their efforts to provide guidance, assistance, and resources to Franchisees, contributing to the overall success of the franchise network.
The ideal candidate will have:
- Previous Real Estate industry experience (Essential)
- Outstanding attention to detail and strong administrative skills;
- Excellent time management ability;
- Exceptional written and verbal communication skills and ability to proofread;
- Work well under pressure and adhere to deadlines;
- The ability to work in a paperless office;
- Be able to work as part of a team as well as autonomously;
- Knowledge of Microsoft office, Real Estate CRM’s, and general computer literacy;
Hours: Monday to Friday, 9:00am to 5:00pm in office.
If you are the person we are looking for, please submit your resume with a cover letter.
Applications will close on the 15th July 2024.
Please note, only short-listed candidates will be contacted for an interview.
