Key Account Manager

Key Account Manager | Optimise existing relationships - full-time permanent role - Sydney CBD office / hybrid work on offer.

Key Account Manager

• Full-time permanent role – Sydney CBD (2000) office / hybrid work arrangement.
• Optimise existing customer relationships and add value using a consultative approach.
• Competitive salary package on offer

About the role

You will report to a National Manager in this role and focus on managing existing client relationships.
Retention and account optimisation are critical drivers in this role, which would be well suited to a strong business developer looking to focus on nurturing relationships and developing existing business.

Key Responsibilities

• Handling organic new business acquisition, while at the same time horizon scan and identify new business opportunities.
• Contribute to the development and rollout of organisational sales initiatives in target markets.
• Tailor and drive individual customer engagement strategies by utilising internal data and research.
• Organise and conduct customer meetings, presentations, and pitch to a variety of stakeholders, both virtually and in-person.
• Write and interpret tenders, prepare sales contracts, and participate in the development of sales policies, recommending product line revisions as well as pricing changes.
• Manage account queries and complaints, maintaining a customer service mindset, escalating where necessary.

Essential Requirements

You will have listen-first and suggest-later approach when consulting with clients, and be passionate about the products and services on offer and the value they add to your clients.

• Proven success in a similar role, in B2B relationship management and customer advocacy, ideally in the provision of EAP, wellbeing, leadership, HR or organisational development services.
• A track record of successful business development and building and nurturing existing relationships.
• A growth mindset, taking accountability for outcomes and offering and testing solutions if KPIs are not being met.
• The ability to maintain a strong sense of customer service and integrity, in a results-driven environment.
• Excellent written and verbal communication skills.

How to Apply
To be considered for this position please apply now with your resume directly through the advertisement. If you have any further questions, please contact Diana Linde at diana@beaumontpeople.com.au.
Applications will be assessed as they are received.
At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities.

We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.