Medical Receptionist In Robina

Vibrant energetic candidate is sought to work as part of an incredible team as a Medical Receptionist in a Rheumatology practice in Robina.

Days required in clinic are Thursdays and Fridays

Half day Tuesday work from home on phones

1 Saturday morning a month in Robina in clinic also sought.

Your role is working 1-1 with a Rheumatologist in a busy clinic and providing all administration that is required to support the smooth running of the practice and excellent patient care and support. You will also be working as part of a reception team as a team to ensure that all details for the medical side of care are taken care of and that high levels of patient care are provided.

Patient care and love of people is the foundation of our business and we love working together. We are seeking a candidate to join our team and to grow our business and continue to expand the levels of exceptional care that we provide.

Job Description:

Meeting and greeting patients

Building relationship with patients

Precise and meticulous record keeping

Doing all administration required for the running of the practice

Taking payments from patients and service providers 

Accurate billings and accounting for monies

Billing patients and affiliated service providers when required

Responding directly to the Rheumatologist and taking instructions directly

Taking care of the office and office supplies as required and instructed

Making appointments, taking queries and passing on messages as required

Being the public representative of the practice liasing with patients doctors and medical practice.

Working independently as the solo receptionist on the day that you are working in clinic

Answering phones and making calls as required

Working with medical software system Shexie

Job requirements:

Ability to work independently 

Can do and ‘Yes absolutely’ attitude

Positive attitude and vibrant personality

Professional presentation

Computer skills

High levels of customer service

Love of people and engaging with people, from patients to doctors to other service providers

Initiative

Ability to work as part of a team

Ability to learn new things quickly

Ability to work with medical software

High level of attention to detail meticulously so

Ability to follow instructions precisely

Absolute Confidentiality

Integrity

Great phone manner

Ability to work the hours required to get the job done

Being calm under pressure

Accurate billing

Accurate record keeping

Ability to handle money and billing with accuracy and integrity

Knowledge of use of email systems

Expertise with use of Word, Excel

Preferred skills and attributes:

Knowledge of medicare, and the medical system

Working knowledge of Shexie medical record keeping system

Expertise with Canva

Loyalty

This is an incredible opportunity to be part of a team where there are no negative dynamics, where we truly love medicine and we love providing incredible service to our patients. It is an incredible opportunity to learn to be part of a team like this, to work as part of a team where work is an enriching experience, and an enjoyable place to be.

On site training is provided.

Pay is commensurate with the award and experience.