AddressAbout the business
Located at the start of the Great Ocean Road in Torquay, our dedicated team of health professionals have been providing quality medical care to their local community for many decades.
From humble beginnings of one doctor in the 1970s, we have grown to thirteen doctors.
We are accredited by Agpal and participate in quality improvement activities.
Surfcoast Medical Centre is also committed to training the health professionals of the future and is a training practice for students of medicine and nursing.
In February 2023, we opened Women's Health Torquay. This specialised clinic, just a short distance away from Surfcoast Medical, is a place where women feel welcomed, listened to and cared for.
About the role
We are looking for an experienced GP Medical Receptionist to join an established team on a part-time basis.
This position will consist of up to 4 permanent rostered days, a rotating roster of Saturday mornings and the willingness to cover leave when necessary. The successful applicant will be trained to work across both of our clinics.
About the role in our team
The role will see the successful applicant:
- Greeting and welcoming clients into the practice.
- Booking appointments (including basic triage)
- Maintain medical files (including new registrations)
- Process patient billings & payments (including processing online claiming and banking)
- General administration duties including dealing with incoming and outgoing mail, scanning and faxing
- Communicate effectively with doctors, practice nurses and other members of the reception team
Required qualities for the role
We are searching for an enthusiastic, highly motivated Medical Receptionist with:
- Positive 'can do' attitude
- Excellent interpersonal & communication skills
- Well groomed & professional presentation
- Ability to work and remain calm under pressure
- Comprehensive computer skills
- Hardworking and responsible character
- Ability to work both as a team member & independently
- Current Victorian Driver's License with reliable transport
Benefits and perks
- Work on the beautiful Surf Coast with the beach & shopping centres just a short walk away
- Be a part of a dedicated team of health professionals and an established team in a supportive environment
- Salary will be paid in accordance with the Health Professionals and Support Services Award 2020 and will be negotiated depending on experience and qualifications
Skills and experience
Our ideal candidate wish list:
Essential experience
- Previous medical reception experience in a GP clinic (candidates without experience will not be considered)
- Excellent computer skills
- A working knowledge of the MBS general practice item numbers
- Knowledge of Best Practice (or similar software)
Preferred experience
- Understanding of medical terminology
- Understanding of HotDoc online booking system
For enquiries or requests for further information, please contact: Melanie Maycock, Practice Manager on (03) 9123 8***
ALL ENQUIRIES WILL BE KEPT STRICTLY CONFIDENTIAL
Applicants should provide:
- Cover letter (essential)
- Current CV
- 2 professional referees
Please note - your application will be assessed within 3 working days and we will only get in touch with shortlisted applicants.
