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Form of workAbout Us
Programmed is a leading provider of operations and maintenance services across all industry sectors including education, health, infrastructure, manufacturing, transport and mining in Australia and New Zealand.
Our Property Services division is an expert property maintenance provider specialising in a variety of services including painting, signage solutions, building fit-out and refurbishment projects and grounds and electrical services.
We encourage career development, support flexibility and care about your personal wellbeing and safety. Join the Programmed team today.
About The Opportunity
We are seeking a National Account Manager for our Building Projects division to be a central point of contact & account ‘conduit’ for key customers and operational teams across Australia to ensure a seamless and exceptional service for our clients.
This newly created and permanent full-time position can be based in either Sydney (Auburn, NSW) or Melbourne (Notting Hill, VIC) and offers the opportunity to have a meaningful impact at work with the support to build a rewarding career while balancing your passions.
Leveraging your strong customer service skills and solution-oriented approach to business development, your key responsibilities will be to:
- Deliver exceptional customer relationship management.
- Partner with clients and operations teams to achieve organic growth and retention objectives.
- Continually improve strategies and processes to increase performance.
- Work closely with the National Account team colleagues across a broad span of industry sectors.
Benefits
- Attractive base salary + operational incentive structure
- Generous vehicle allowance
- Flexibility to achieve work/life balance
- Paid parental leave, EAP and benefits program with great discounts
- Be a part of an established national team and supportive work culture
About You
To be successful in this role, you will be a motivated professional with a ‘can-do’ attitude, knack for people engagement and a drive for top-notch service delivery gained through exceptional account management and business development experience. A background or strong knowledge of the building industry, maintenance services or brand is also highly desirable, however not essential (building, carpentry, fit-out and refurbishment, facilities maintenance etc).
Additionally, you will demonstrate and possess the following:
- Highly developed communication and robust stakeholder engagement ability
- Proactive approach to relationship management and business development
- Acute attention to detail
- Customer Relationship Management (CRM) experience
- Intermediate to advanced skills in MS Office Suite (Word, Excel, Outlook & Powerpoint)
- Building License or Trades Qualification is beneficial, however not essential
- Cultural alignment with our core values: Safety Leadership, Care & Empathy, Customer Service, and Diversity, Inclusion & Equality
Work With Us
Join us on our mission to build outstanding people, strong customers, and great communities by submitting your application today.
Our Commitment
Programmed and PERSOLKELLY supports a workplace culture of zero harm and encourages this in all that we do.
Programmed and PERSOLKELLY strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.
To learn more about working with Programmed and PERSOLKELLY, we encourage you to visit our website.
