NDIS Quality and Assurance Coordinator - Maternity Cover

Our Mission
It is TLC's mission TLC is committed to provide people who have disabilities with reasonable, individualised support services to facilitate access and the successful achievement of their life goals.
TLC will be Person-Centered by empowering individuals to use their gifts and talents to foster meaningful relationships and natural supports in the community.

Our Values
TLC's services are developed in a framework of values that embody four key areas:

1. We value integrity. We operate ethically and with transparency.
2. We value each other. We respect the rights, dignity and worth of all individuals.
3. We value impact.  We are intentional in what we do and work towards the achievement of meaningful outcomes.
4. We value engagement. We work with others to achieve success

TLC Services
TLC provides supported accommodation, day programs including community participation and active ageing, daily activities and in-home care.

About the role
  
They will essentially be working with all teams and stakeholders to develop and implement plans to ensure compliance for the NDIS audit. In this role you will be:

• Reviewing the NDIS Quality and Safeguards updates to identify gaps across current policies and procedures
• Investigate complaints and reportable incident notification of violations of the NDIS legalisation rules and code of conduct by TLC Staff and determining responsibility, and imposing appropriate sanctions
• Assist with various reporting and control functions related to NDIS reportable incidents and positive behaviour support plan authorisations
• Actively contribute to, and participate in, compliance promotion and education campaigns to inform and educate TLC employees about requirements of relevant legislation and rules
• Help organise trainings around various aspects and liaise with colleges to outsource trainings.
• Undertake research and analysis, identifying trends and preparing project and policy briefs, to support informed decision-making and planning
• Effectively contributing to the accreditation of TLC's entities including Aged Care and Disability Services. 

Benefits and perks

• A family like culture!
• Competitive Salary!
• Ongoing professional development with the opportunity to upskill with a recognised qualification through TLC!
• Gym onsite!
• Ongoing support from senior management!
• A meaningful job in a rapidly growing company with endless opportunity!
• Exciting career pathways!

Skills and experience

• Is prepared to run trainings and potentially inductions.
• Intermediate to advanced Microsoft Excel
• Data Analytical skills
• A flexible team player who enjoys working in a busy changing environment
• Someone with excellent communication skills and a great sense of humour
• A comprehensive understanding of Quality and risk management principles, frameworks and methodology
• Previous knowledge and understanding of the NDIS Quality and Safeguards Guidelines would be highly desirable, as well as the Aged Care Quality and Safety guidelines.

Applications 
To submit your application, in strict confidence, please apply online using the appropriate link below. Alternatively, please contact team on *******@tenderlovingcare.com.au