Address- Permanent Full Time Opportunity
- Mount Waverly Location
- Parking Available on site.
The opportunity to join our team
We have an opening join our Mount Waverly office at Insignia Financial. Reporting to our National Manager Reception Team. The role involves the management of the Insignia Financial Reception area, where your responsibilities will include promptly attending to visitors when they arrival and efficiently handling phone calls received on the main reception number. Additionally you’ll oversee our temporary security pass register to ensure security protocols are maintained, plus keep a clean and tidy environment in both the kitchen and meeting rooms, as you contribute to a professional and welcoming atmosphere within the office space.
You’ll also coordinate couriers and internal mail daily, assist with arrangements of functions, meetings, catering and appointments as required. It goes without saying that you’ll be the face of Insignia Financial in this in office role working 8.30am to 5pm Monday to Friday – If you are a true customer service professional looking to launch your reception career in the dynamic Finance Industry, we’d love to hear from you.
About you
Ideally, you have experience in a similar role or are at the beginning of your journey up the corporate ladder. Your passion lies in multitasking, prioritisation, and a commitment to delivering exceptional customer service through your strong written and verbal communication skills. Proficient in the Microsoft Office package, you boast strong problem-solving skills and a keen attention to detail, and you’ve been told that you have a pleasant phone manner.
You’re will to commit to a role for a couple of years, paving the way for exploration of other internal opportunities. Fueled by a can-do attitude, you exemplify professionalism and demonstrate a quick-learning aptitude, consistently giving 100%, your aspiration is to remain dedicated to a role for a couple of years, with an eventual exploration of other internal opportunities. With a can-do attitude, you embody professionalism and possess the ability to quickly adapt and learn, consistently giving your best at all times.
Key Responsibilities:
- Booking of meeting rooms
- Ordering of catering for meetings and office events as required
- Timely and courteous communication of phone messages
- Logging of maintenance requests
- Ensure meeting rooms and kitchen area are kept tidy
- Coordinating of couriers and internal mail daily
- Providing assistance to Facilities Coordinator as required
What you will bring:
- Good presentation
- Excellent phone manner
- Comfortable working under pressure
- Ability to prioritise and multi-task
- Strong people skills
- Demonstrated coordination and organisation skills
- Competent in the use of Microsoft Office software packages
- Excellent customer service ethic
- Problem solving ability
- Courteous manner
Benefits
- Development opportunities at an ASX top 200 company
- A professional, supportive and friendly culture
- Kudos – employee benefits and reward scheme
- Parking available on site
The Business
Insignia Financial is one of Australia’s leading wealth management organisations, undertaking a rapid and exciting transformation. The Insignia Financial group has been helping Australians secure their future since 1846. Over the decades, we have grown substantially to become a leading provider of quality financial services and are listed on the Australian Securities Exchange in the ASX top 200 (ASX: IFL).
To Apply
Please submit your resume with a covering letter by clicking on “Apply Now.”
Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.
Please note that applications from agencies will not be considered at this time.
We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.
