Receptionist

Our three brands are at the forefront of designer fashion, with a strong global presence and iconic heritage. We’re continuously growing and our ambition is huge – our brand essence isn’t complete without vibrant, collaborative and innovative people who share our values!

An exciting opportunity has become available for a Receptionist to join the MDLSB family in our beautiful Support Office in Alexandria.

Reporting to the Executive Assistant, you will be responsible for ensuring the smooth and professional running of the reception desk, meeting & greeting visitors, coordinating meeting room access, managing deliveries, and ad-hoc office management.

This role would perfectly suit someone with prior retail and customer service experience, looking for the next step in their career!

Based at Reception, key responsibilities include:
• Meet and greet guests
• Answering and transferring calls
• Organising couriers – local, interstate & international
• Keeping the reception, boardroom and office areas up to a professional standard
• Manage meeting room bookings
• Coordinating office maintenance requirements
• Support in customer enquiries regarding orders and products via phone, emails and live chat
• Providing a high level of customer service at all times
• Assisting departments in key activities on an ad hoc basis

We are seeking the following attributes:
• Prior experience in reception (desired), previous experience in retail and customer service is advantageous
• You’re an able multitasker, prioritising your workload appropriately
• You’re customer centric – everything you do is with our customer in mind
• You are creative, innovative & you think differently in dealing with both opportunities and issues
• You’re a strong, clear & concise communicator
• You are organised & efficient, with a strong focus on achieving results
• Maturity and confidence
• Proficient with the Microsoft Office suite, including intermediate level of Excel
• Experience in navigating retail software programs and websites

What we offer:
• Opportunity to work with highly creative Australian Designer brands
• Generous employee discounts
• Career progression opportunities based on performance
• Ongoing training and development; and
• Fun working environment!

Please note: due to the large volume of applications we receive, we can only respond to those who have successfully fulfilled our initial criteria. Please include a cover letter outlining your interest in working with us and how you meet the above selection criteria via the APPLY NOW option.