Receptionist

About Us

Restore Movement Physiotherapy is part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services across over 300 practices in Australia.

Your New Team

Our team are passionate about making a difference in the lives of the community. We pride ourselves in our supportive team culture where our people are inclusive and fun to work with. 

The Role

We are looking for our next superstar, who desires to give their all to their job in a supportive environment where you will be surrounded by an experienced administration and clinical team. In this important role, the successful applicant will act as an information resource and ambassador to patients, the general public, practitioners and staff.

To be successful in this role you are required to demonstrate an ability to work independently and within a small team, show initiative and flexibility, and maintain strict confidentiality. 

Duties include but not limited to:

• Greeting and assisting clients in a friendly, caring, and helpful manner.
• Answering phones/emails promptly with the ability to prioritise appropriate tasks.
• Scheduling appointments and diary management.
• Processing of payments and invoices in an efficient manner.
• Building an excellent working relationship with our therapists.
• Carry out general administrative duties including invoicing, debt collection, reporting and auditing.
• Ensuring the clinic is kept in a clean and tidy fashion.
• Assist with accuracy of patient accounts 
• Organising equipment and certificate audits. 
• Developing and maintaining relationships with our community GP clinics and sporting clubs.

Hours

As this is a casual position the hours do vary based on operational requirements however, we are looking for coverage across 1 to 2 days per week which may include evenings. There also may be opportunity for additional shifts where required by the business. 

About you

Our ideal candidate thrives in a customer service environment who loves creating long-term relationships with clients. You are passionate, professional, solutions based and love working as part of a team. 

To be successful in this role, you will have;

• Outstanding people skills, 
• Exceptional customer service skills 
• Close attention to detail 
• Efficient with technology.
• The ability to team lead or take on a leadership role.
• A mature approach to work and problem solving 
• Excellent customer service skills 
• Empathy for our clients and a drive to support them and their families 
• The ability to work both autonomously and within a team
• Experience in Allied Health software advantageous 

What’s Next

If you would like to learn more about our opportunities, please email *******@healthia.com.au for a confidential discussion or to learn more about Restore Movement Physiotherapy, please visit www.restoremovement.com.au

Ready to take the next step in your career?  Click APPLY NOW!