Receptionist

• Fixed Term Casual – 3 May to 31 May 2024
• Every Friday (9:00am–5:00pm)
• Located at Corporate Reception (Windsor)

We now have an opportunity for a friendly, motivated and enthusiastic individual to join our busy Reception team located within the Hannah & Daryl Cohen Family Building based in Melbourne.

In this role you will be instrumental in ensuring all the reception and administration functions are managed efficiently and effectively every Friday.

This is a fixed term casual contract, working 1 day per week during business hours every Friday starting from the 3 May 2024 until 31 May 2023 (1 Month).

The key objective of the position is to provide strong customer service, both in person and via the telephone. More specifically, you will be responsible for the following tasks:

• Answering and redirecting phone calls
• Greeting residents and their families
• Signing in all staff and visitors to the facility
• Inbox management, handling general enquiries
• Data entry and providing general administration support to the office
• General housekeeping of the reception area and Covid testing station during shift changes
• Ordering consumables and stationery
• Accepting mail and distributing to the appropriate department
• Monitoring cameras and calls via the security systems to direct deliveries and visitors

What you'll need to succeed
You must have a warm and friendly phone manner, with computer literacy skills to operate a switchboard, and proficient in using Microsoft Office packages. You will show loyalty and a high level of confidentiality, you are patient and kind when dealing with resident and visitor requests and show initiative to assist where you can. You have outstanding verbal and written communication skills. You will be the face of our residential home and you will demonstrate our values in all your interactions.

Desirable

• Understanding of the Jewish culture and community, or willingness to develop understanding.
• Bilingual (Hebrew, Russian, Yiddish) would be advantageous

What we offer in return
You will receive a generous hourly rate and enjoy working in a modern, state of the art residential building with an organisation that prides its self on caring for our residents, clients and their families. You will have the opportunity to learn more about Jewish Care and the amazing services we provide to the Jewish Community and the values we all uphold in our everyday interactions with all stakeholders.

Jewish Care employs staff from all cultural and religious backgrounds and provides cultural and spiritual training in the Jewish Ethos.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your Resume and a short cover letter outling your skills, experience and what you will bring to this role.

Diversity & Inclusion

Jewish Care is committed to the professional development of all staff, providing ongoing opportunities to upgrade staff skill set and expertise.  We aim to provide the highest standard of professional and personal support offering flexibility and conditions not readily available elsewhere, including the option of maximising your income with salary packaging.

Jewish Care employs staff from all cultural and religious backgrounds and provides cultural and spiritual training in the Jewish Ethos.

Our recruitment procedures reflect our commitment to the safety and protection of our clients. Relevant screening and police checks will be conducted. You will need to have received 3x Covid 19 vaccinations and be willing to participate in our Flu vaccination program in May 2023.

Jewish Care proudly celebrates and warmly welcomes the rich diversity of our community and strives to be inclusive for all, including the LGBTI+ community.