Receptionist

If you’re reading this, you’re interested in a new role.

You might even be hoping you’ll find your dream job. 

We get it. 

We wrote this ad because we’re looking for our Dream Receptionist.

If you’ve been looking on Seek for more than 5 minutes you might be starting to lose hope that your dream job exists … but … this actually could be the one. 

So on that note to save us both some time we’d like to ask that as you’re reading this ad you’re thinking, “These people sound like my people, I’d love to work with them” we want you to apply. 

However …

If you’re reading this, and you think “I’ll just put my resume in and apply because I need a job” we suggest you find something else to apply for because we don’t do indifferent here; we’re a “hell yes” or a “hell no” kinda team.

ABOUT THE ROLE

Unlike most businesses, we know that first impressions are crucial and having an energetic and motivated Receptionist is key to making sure our business is set apart from the rest in all the right ways! 

In this role you’ll be part of a high performing Administration team providing quality customer service,  supporting all business functions, improving our processes and helping us get ready to grow our capacity to take on more client work.

You will be a key member of the Administration team and help turn our admin team into our secret weapon.

The great news is you won’t be just thrown in the deep end. Our Administration team will be there to ask any questions you might have and to show you the ropes. 

You’ll be reporting directly to the Group Services Manager, Bianca, and supporting all areas of the business. 

Although the role includes what might sometimes feel like “a bit of everything” there are two key areas of responsibility:

1.    Provide quality customer service to our customers, suppliers and visitors

2.    Provide general administrative support to multiple business functions.

ABOUT US

Maskill was established in 2005 as a bulldozer track repairer with only one press.

In 2009 we expanded into larger Toowoomba premises and by 2013 we had been recognised as a BRW fast 100 company for two consecutive years.  

In 2013 Maskill we were # 63 on the Fast 100 and we’re in an even better position now.

Today we operate on a national scale with headquarters in QLD & WA, creating specialised products for many organisations across Australian mining regions & overseas. 

We’re proud to be a privately-owned Australian company that creates and rebuilds high-quality undercarriage components for a variety of commodities.

To see us in action, watch the video at the bottom of this ad.

In October last year we appointed Shannon, our new CEO to take over running the business from our Founder Kelly Maskill as the first step to growing the business.

We’ve got things working well, our clients are happy, we’re profitable and our team enjoys working for us, so we’re in a great position to grow our business and we’re excited about having you on the team.

ABOUT YOU

You’re the kind of person others describe as a ‘people person’ because you’ve got a knack for relating to others no matter their status, colour or creed. 

A customer service specialist, a master of organisation and a highly energetic receptionist all rolled into one. 

You get a real sense of satisfaction of being busy, not looking busy.

It’s also highly likely you will have had experience in a similar role. 

Even if you haven’t, we’ll need you to be confident sharing examples of how you’ve handled the responsibilities we’ve outlined for this role in the businesses you’ve worked for previously. 

WHAT WE’RE LOOKING FOR 

The non-negotiables for our new Receptionist - 

• A high EQ
• A positive attitude
• A growth mindset 
• A strong team player
• A sense of humour
• Sound Microsoft Office skills
• A professional approach to your work
• Personal drive; the desire to learn and develop
• Experience supporting the implementation of new processes, ideally using technology 

Things we’d be excited about but aren’t deal-breakers - 

• Prior Receptionist or general administrative experience
• Experience in manufacturing, freight or production

The deal breakers - 

• You’re generally a negative person and find it difficult to see the good in anything
• Your perfect job is in a big team where you can just look busy but don’t actually have to get much done

WHAT’S IN IT FOR YOU?

This really depends on where you’re coming from and why you’re looking for a new role.

But here’s some of what we think makes this position attractive.

If you’re coming from a start-up: You’ll love the stability and the standard office hours. 

If you’re coming from a traditional small business: You’ll love the way this place looks and feels, it’s almost like a big corporate. From the reception area to the warehouse things are as neat as a pin and the furniture is from Coco Republic. BUT the culture is nothing like a big corporate! We’re a warm group of people who don’t take ourselves too seriously (even though we take what we do very seriously).

If you’re coming from government or corporate: You’ll love the lack of red-tape or politics here. We don’t do bureaucracy, and absolutely nobody gets away with being an a#$hole - even if they ‘deliver great results'. 

🌟 On top of all that we have beautiful offices,  stocked kitchens, free parking on site, a great team who are relaxed yet professional and we’re on an exciting journey to become Australia’s leading mining class undercarriage manufacture and repair specialist.

➡️ Because of the nature of our business and this role, we aren’t able to offer this role as a WFH, so you will need to be in the office Mon-Fri between 8.30am - 5pm. But we will always work with you to ensure you’ve got flexibility where you need it to make things work in your personal life.

FAQs

What’s the dress code at the office? We provide a formal uniform so you won’t have to worry about what to wear to work (yay!) and we’ll discuss options with the successful candidate to ensure you’re comfortable. 

Where is the office? 157 O’Mara Rd, Wellcamp. It’s about 25 minutes from central Toowoomba.

If you feel that this is the job for you, please complete an application using the "Apply for this job" button below.

 Please submit by 5 P.M. 10 May 2024.