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Form of workAbout the Company
Liebherr’s experience, knowledge, and dedication to the highest quality and most reliable technology, makes us a respected leader and a trustworthy partner to industry. We sell and service earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. Are you ready to join the family?
About the Role
Liebherr Earthmoving and Material Handling division has a great opportunity for a highly organized individual with technical experience to join the Service team at our Sydney and branch located in Erskine Park. In this newly created role, you will be responsible for the technical support for our Field Service technicians and our customers across Sydney and New South Wales
Key Responsibilities
- Communicate with customers to diagnose and trouble shoot any machine queries.
- Provide technical support to the field technicians.
- Responding to queries and maintain good customer relations and preparation of quotations.
- Work with the Service Co-ordinator to complete scheduled jobs.
- Work collaboratively with the Parts and Sales departments.
- Arrange required equipment and parts for job completions.
- Monitor and track work in progress.
- Collaborate with other team members to optimize customer satisfaction
About you
- Field experience working on equipment
- Experience working in a service department
- Trade qualifications in Diesel/Plant Mechanic or Electrical would be beneficial
- Strong communication & interpersonal skills
- Proficient in Microsoft Office
- Ability to multitask and prioritize tasks
- Detail-oriented with excellent organizational skills
- Ability to work independently as well as part of a team
Benefits
- Global Company – Job Stability
- Development and career progression opportunities
- Generous employee benefits, including 5 days bonus leave days, paid parental leave, early access to Long Service Leave
- Generous discounts for goods & services via our employee benefits program inc. Woolworths, JB Hi Fi, Rebel Sport etc
Diversity & Inclusion
Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace
Culture
We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers
How to Apply
Click on Apply Now
Susan Tran
HR Officer
Applications close COB 27th February 2024
Liebherr Australia would like to thank you for submitting your application.
Candidates are advised that interviews may commence before closing date.
Please note: external applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.
No third parties or agencies please.
