Administration Assistant

About Us:

At Servedoc, we pride ourselves on being Australia's leading process serving company, offering comprehensive solutions for the formal hand delivery of legal documents across the nation and beyond. Our commitment to excellence is rooted in a rich history of reliability, efficiency, and a dedicated team passionate about delivering superior services. 

Our mission at Servedoc is crystal clear – to provide unparalleled process-serving solutions. We understand the critical nature of our services in the legal landscape and strive not only to meet but exceed expectations. We are driven by a commitment to timeliness, accuracy, and client satisfaction, ensuring that every document entrusted to us is delivered with precision.

Your Role:

As our new Administration Assistant, you will play a pivotal role in managing day-to-day operations, focusing on the efficient handling of incoming services, nurturing client relationships, and coordinating logistics with agents. 

Some of your key day-to-day responsibilities include:

• Receive and process incoming service requests.
• Daily mail management.
• Coordinate with relevant agents for timely and accurate service fulfillment.
• Maintain an organized workflow, tracking the status of services.
• Address enquiries and provide timely assistance.
• Cultivate positive client relationships through effective communication and exceptional customer service.

About You:

If you can picture yourself utilising excellent communication and interpersonal skills to engage effectively with clients, team members, and agents, you might be the perfect fit. 

We are looking for someone who prioritises tasks with efficiency, maintains meticulous records, and ensures accuracy in every detail.

While prior exposure to the Process Serving Industry is advantageous, what truly sets you apart is a commitment to client communication and operational excellence.

What we Offer:

• Location: Robina 4226.
• Work Hours: Experience a standard 38-hour workweek with regular office hours.
• Technology: Engage in computer-based work, making use of various software tools for tasks such as data entry, communication, and report generation.

Everyone Matters: 

At Servedoc, we are proud to be an equal-opportunity employer, fostering a workplace that values diversity and inclusion. We provide equal employment opportunities to all employees and applicants.

Disclaimer: 

Servedoc Pty Ltd is not a law firm and does not provide legal advice. We are a process-serving company.