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Form of workFounded in 1978, Dicker Data is Australia’s leading locally owned and operated distributor of ICT hardware, software, cloud and IoT solutions for over 10,000 reseller partners across Australia and NZ.
An ASX listed (ASX: DDR) company, we are recognised in the industry for our award-winning record of gender equality, diversity and inclusion and we pride ourselves on building sustainable business practices. We understand the importance of hiring the right people to build successful teams, and of supporting our people to reach their full potential in every aspect of work and life.
Our Vision
To inspire, educate and enable Australian technology resellers to achieve their full potential through the delivery of unparalleled service, technology and logistics.
Our Values
At Dicker Data, we pride ourselves on our family centric culture. Our people band together for a common goal, willing to lend a helping hand and often going above and beyond to support their colleagues. The values that underpin our company culture are the drivers of our ongoing success:
- Agile
- Solution focused
- Respect for all people
- Integrity in the way we operate
Dicker Access and Surveillance (DAS)
DAS is Australia's leading distribution destination for security businesses. Distributing a wide range of products from the world's leading brands, the DAS team is comprised of technical experts who help our customers to design, configure and deliver best-practice access and surveillance solutions.
Our team is made up of the most highly certified and knowledgeable people, meaning the service you receive from DAS is second to none. Whether you need technical assistance to scope and design solutions for your customers, or you’re looking for the fastest order turnaround in the industry, the DAS team is your reliable, helpful, and safe pair of hands. Plus, we have 10 convenient branch locations around Australia.
Summary
This position covers responsibilities involved with Business Development of a defined territory or territories. This includes ensuring budget is achieved, direct management of selected accounts, vendor relationships, inter- and intra-department liaison.
Primary
- Achieve/Exceed Territory target defined by hitting 100% of assigned margin target.
- You will do this by
- Identification of opportunities and taking specific actions to ensure that Dicker DAS is well positioned to ‘win the businesses’
- Close relationship with Vendors, utilise all available Vendor resources to redirect business to Dicker DAS.
- Provide high level of service to assigned Resellers, so that Dicker DAS has majority market share within Territory
Role Unique Requirement
- Coverage of selected STATE Resellers
- Weekly pipeline forecast
- Opportunity summary for deals within assigned Account base
General
- Provide customer service and sales support to all Dicker DAS customers when required
- Always present a professional image to Resellers, Vendors and End Users.
- Develop strong product and process knowledge of all Dicker DAS Vendors.
- Acquire and maintain vendor Sales Certifications as directed
- Attend Reseller and Vendor social and training events, which may be out of normal hours
- Forecast accurately throughout the month and quarter
- Ensure that, where possible, the customer's financial arrangements are in line with their business needs (credit limits, payment terms etc.). Initiate reviews as appropriate
- Liaise with appropriate Dicker DAS Sales, Presales and/or Technical Support teams for assistance with quotations involving large and/or complex configurations
- Proactively seek and develop new business opportunities in existing and potential accounts
- Conduct Customer and Vendor Meetings each week as per goals set by your Manager
- Submit a weekly territory forecast
- Attend regular business and customer reviews on a schedule and location set by your manager
- Record sales call and other such data in an application to be advised
- Take all reasonably practicable steps to maintain the health and safety of yourself and others, and to minimise risks
- Follow Dicker Data’s policies, procedures, and reasonable instructions always
What you will need to succeed in the role
- High level interpersonal skills
- Ability to work under pressure and effectively prioritise work, to meet with company and customer expectations
- Excellent verbal communication and interpersonal skills. This includes an ability to communicate and liaise with all levels of customer and supplier contacts
- Intermediate MS Office literacy and ERP applications
- Numeracy skills - (multiplication, division, addition & subtraction)
- Understanding of administration procedures (e.g., ordering, receipting, invoicing, returns and payments)
- Detailed knowledge of the relevant market
- High level of initiative and enthusiasm
- Well-developed negotiation skills
- High level product knowledge
- Ability to recognise potential in customers and end users.
- Ability to forecast numbers against budget on a monthly / quarterly basis.
- Agile and Solutions Focused
- Proactive Orientation
- Respect and Integrity
- Teamwork and Collaboration
- Time Management
- Accuracy and Attention to Detail
Our Benefits
- A highly competitive salary package depending upon experience
- Free on-site parking
- A relaxed, modern office setting with smart casual dress
- Access to discounted banking, superannuation and health insurance offers via our corporate partners
- Company paid parental leave scheme
- Employee Assistance Program
Only those with the legal right to work in Australia may apply for this position.
Only short-listed candidates will be contacted.
