AddressMedical Receptionist - Cairns - Casual
Required for busy General Practice with good availability/flexibility, for shifts over a 7 day roster
- Attention to detail
- Previous customer service skills required
- Flexible, re availability during Clinic opening hours - 7 days
- Exceptional Customer Service Skills
- Good availability for shifts over rotational roster
- Can do attitude, with willingness to learn on the job
- Approx. 4 to 5 shifts / 25 - 35 hrs per week availability
- Flexibility essential
- Good customer service skills
Casual Medical Receptionist vacancy for busy General Practice (Cairns 24 Hr M/Centre)
Previous Healthcare industry experience preferable, hospitality Reception/Administration skills suit alsoCasual rotational roster - during clinic hours Monday to Sunday.
Approx. 4 to 5 shifts / 25 - 35 hrs per week.
Flexibility is required with shifts covering mornings and evenings and rotational weekends.
To cover Clinic opening hours - currently 7am to 9pm weekdays, 8am to 6pm Saturday and Sunday.
Duties include, but are not limited to:
ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED
Start date: As soon as possible
Duties include, but are not limited to:
- Answering incoming calls, busy switchboard and professional emails
- Appointment bookings and managing multiple diaries on a software system
- Meeting and friendly greeting of patients
- General cleaning and upkeep of practice areas, following strict infection control requirements, stock take and restocking of supplies
- Willingness to learn, be directed and follow procedures
- COVID 19 screening of entering patients, in compliance with current guidelines
- Dealing with patient enquiries, delays and rescheduling, over the phone and in person, including challenging situations
- Filing, scanning, copying
- Providing support / assistance to our healthcare professionals
- Exceptional customer service skills, with a polite manner, and empathic nature
- Enjoy a fast paced environment
- Ability to remain calm under pressure, with a positive and enthusiastic disposition
- Demonstrate outstanding organisational / time management skills, with the ability to multi-task
- A commitment to on-the-job training and ongoing learning and development
- Take pride in their written and verbal communication skills, paying attention to detail
- Willing to take direction and work collaboratively as part of a Team
- Intermediate computer knowledge/skills
- The ability to show empathy towards others and a general desire to assist patients, co-workers and professionals
- Current driver licence for errands (automatic work car)
- Australian citizenship or permanent residency essential
ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED
Start date: As soon as possible
- Good availability for shifts / flexible
- Attention to detail
- Customer Service experience
