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Form of workWestern Cardiology is a large privately owned specialist practice with multiple service locations throughout the metropolitan and regional area.
About the Role
We are seeking a highly motivated and enthusiastic full-time Medical Secretary/PA to join our friendly team at our clinic located in Joondalup.
As a Medical Secretary/PA within our Cardiology practice, your key responsibilities will involve proficiently managing administrative tasks, coordinating appointment schedules, overseeing medical records, and delivering exceptional customer service to patients and healthcare providers.
Hours: 38 per week, Monday to Friday. Work hours will fall between 8.00am - 5.30pm. Flexibility is required with start and finish times to meet clinic requirements.
Role Responsibilities:
- Provide comprehensive secretarial support, including clinic co-ordination and preparation, and diary management.
- Demonstrate excellent customer service to patients at all times.
- Effectively communicate with patients and healthcare providers regarding appointment details/changes, referrals and test requirements.
- Ensure patients are fully informed of all costs/fees and adhere to our payment policy.
- Handle patient accounts generation and receipting.
- Assist in booking, confirming, and managing accounts for testing clinics.
- Coordinate hospital bookings for procedures, tests and admissions.
- Daily typing of doctor's dictation using our digital system.
- Ensure consulting rooms are properly prepared for patient appointments.
- Manage administrative tasks, including data entry, filing, and record-keeping.
- General office administration – perform other duties as required.
About You:
- Experienced Medical Secretary/PA or similar role
- Experience with medical practice management software
- High level of patient care/customer service and excellent communication skills
- Ability to multitask, prioritise, and manage time effectively
- Strong attention to detail and accuracy
- Proficient in dictaphone typing; knowledge of medical terminology is vital
We Offer:
- A competitive salary
- A healthy work-life balance - 38 hours per week, Monday to Friday.
- A friendly and supportive team environment
- Stability in a long established business
Application:
We would love to hear from you so please click “Quick Apply” to submit your Resume and Covering Letter.
Confidentiality will always be paramount in our dealings.
Australian Citizens or Permanent Residents will only be considered, no recruitment agency applications.
Short listing for this position will commence immediately. Only short listed applicants will be contacted.
