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SalaryBe welcomed into this social and inclusive environment where people enjoy coming to work. As a valued and respected member of the team you will play a pivotal role in providing project administration support to the team and you will be acknowledged for your efforts and contributions.You will take ownership of a variety of administration responsibilities. This is a tremendous opportunity for someone to make an impact within a productive and proactive environment. What really makes this role shine though is the people - work with people who are positive, helpful, professional and kind.Duties and Responsibilities
- Answer incoming calls with a strong focus on providing exceptional customer service
- Proactively monitor claims ensuring the claims process is in line with required timeframes and requirements
- Support day-to-day operations of administrational tasks including emails, scheduling, coordination and data entry
- Review incoming details of the project, ensuring correct action is being taken at all stages
- Engage with a diverse range of internal and external stakeholders
- Prepare and execute documentation to clients and customers, ensuring a high level of accuracy and professionalism
- Effectively correspond with stakeholders within required timeframes, ensuring information is relayed with a high level of accuracy
- You enjoy working with processes and systems and have a distinct eye for detail
- You adapt well to changes in workflow and have the ability to meet KPI's and deadlines
- You thrive working in a highly collaborative team and possess a can-do attitude and a willingness to learn
- You have strong interpersonal skills and value the ability to build genuine relationships with your customers, colleagues, and peers
