Service And Warranty Coordinator

Bold Living is a family-owned and operated residential construction company building beautiful homes, bringing our customer's dreams to life,

We are committed to recruiting exceptional individuals who share our vision of delivering a transparent and upfront building experience to all our valued customers.

Are you ready to embark on an exciting journey with us? We're looking for a passionate Service and Warranty coordinator to join our dynamic team. 
 

Reporting to the Service and Warranty Manager, your responsibilities will include:

• Efficiently manage and coordinate maintenance requests and client defects, which includes obtaining quotes and facilitating communication with trades and clients.
• Maintain accurate records and provide regular updates on defect activities to the Service and Warranty Manager and clients.
• Deliver high-quality and professional client service to ensure overall satisfaction.
• Foster positive relationships with relevant trades, suppliers, and clients.
• Maintain organised schedules using the management systems.

To thrive in this role, you should possess the following skills:

• Prior experience in a customer service-based role (Construction industry experience is not essential, though highly regarded).
• A service-focused approach with great attention to detail.
• Commitment to achieving a high level of customer service.
• Excellent organisational skills.
• Own driver’s licence and vehicle.

Joining the Bold Living Team offers:

• A competitive salary package.
• A convenient Northside Brisbane location with onsite parking and the ability to work remotely.
• Continuous personal development under the guidance of industry leaders in a welcoming workplace culture.

If you believe you fit this role perfectly, please share your resume and cover letter to introduce yourself. Tell us why you think you’d be an exceptional addition to the Bold Living team.

Kindly note that only shortlisted candidates will be contacted.