AddressWEX is an innovative payments and technology company leading the way in a rapidly changing environment. Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love. We are on a journey to build a unified, world class user experience across our products and services and leverage customer driven innovation to power our growth and strategic initiatives.
As we lean into our mission to “simplify the business of running a business”, WEX is looking to simplify and reimagine experiences, starting from the customer perspective. We are looking for a Product Manager to own the execution and delivery of the product roadmap by collaborating across the business on the product roadmap with an emphasis on creating a simple, proactive and personalized experience. In this role, you’ll learn the end-to-end customer experience by assisting and supporting the Product Management team on their strategic roadmap. You will do this through performing and developing the following competencies: Strategic Mindset, Customer Obsessed, Results Focused, Insights Driven, Trusted Partner, Relevant Expertise.
What you’ll do:
Help design and launch revenue-generating, customer-focused software products
Own the product lifecycle from requirements and experiences gathering through production and release
Turn customer and stakeholders’ insights into actionable business and product requirements
Develop and write effective epic level stories and helps represent the voice of customer and business
Identify opportunities through customer insights and quantitative data
Build products that deliver great customer experiences and business results
Develop, manage, and monitor efficient dashboards and reports to report on product status, projects, financials, and initiatives
How you’ll engage:
Strategic Mindset: Seek to understand WEX’s corporate strategy, the competitive environment and market trends and how our products can create value
Customer Obsessed: Deeply understand our customers’ needs through customer empathy, data and prioritize work
Results Focused: Leverage data to understand how the product is performing and prioritize work
Insights Driven: Use qualitative and quantitative insights to drive decisions, define experiments and prioritize roadmap
Trusted Partner: Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to escalate
Relevant Expertise: Brings a deep understanding of the market, applied technologies and domain expertise, with a curiosity and learning mindset
Experience you’ll bring:
At least 2 years of work experience in Product Management or Professional Services
Recent graduate from an undergraduate degree program would be considered
Undergraduate degree preferred
Experience in and passion for product management, design and/or technology
Demonstrated history of delivering strong results, on time
Strong problem-solving and analytical orientation with the ability to identify root cause of issues, develop recommendations and influence others
Strong project management skills, including the ability to think and lead complex projects simultaneously
Willingness to consume data and have a data driven mindset
Ability to nurture various projects in parallel, in different stages of maturity and velocity
Strong verbal and written communication skills and the ability to influence stakeholders
Ability to work in an agile fashion with your teams; go broad to go narrow; build, test, iterate
Deep curiosity and a learning mindset
