AddressAre you a natural with people?
Do you thrive on ticking everything off your to-do list?
Are you organised, fun and positive?
You might be our next receptionist superstar!
We are on the lookout for a Receptionist (experience preferred) who can provide dynamic support to our fun, friendly and professional team!
Use your amazing customer service skills to make a delightful impact on people who need neurological therapy services, whether in person, on the phone or over email!
We are offering a great position for someone who thrives in a fast-paced environment, enjoys making clients happy and receiving a smooth onboarding experience.
We are offering part time (minimum 0.4 EFT) or full time positions based at Forest Hill clinic. Our work hours are generally 8.45am-5pm, however we can be flexible for the right candidate.
We are looking for:
- High attention to detail
- Ability to stay calm under pressure and focus
- Excellent customer service skills and emotional intelligence
- Outstanding verbal and written communication skills
- Ability to manage and adapt to change effectively
- Ability to prioritise and organise workload
- Ability to work independently and within a team environment
- Proactive problem solving
- Experience with Microsoft Office and other IT platforms like Google, Zoom and practice management software
Reporting to the Business and Quality Manager, the key responsibilities include (but not limited to):
Front of house reception
- Meeting and greeting clients, carers, suppliers, etc.
- Booking and rescheduling client appointments
- Answering phone and responding to enquiries
- Creating best practice customer experience journeys
Clinic Efficiency
- Invoicing and processing payments
- Scanning
- Ordering supplies and equipment
- Proofreading
- General office and clinic upkeep
- Creating admin reports
- Following up on outstanding invoices
Future Opportunities
- Client intake
- Social media
- Promotion to other roles within the company
What's else can I expect?
- An opportunity to join a unique and diverse team that is fun, professional and works together to achieve the best results for our clients
- Share laughter and fun times with a dynamic team of people and social events
- A culture of diversity, inclusion and respect for each other without politics
- Great work life balance
- Full training and support
- Work in an established healthcare business
- For those in health-related fields, a kick start with your career by being exposed to health care private practice administration
About Klint - Leaders in Neuro and Disability
Klint is one of Melbourne’s most reputable and innovative neurological therapy private practice since we started in 2014. Our vision is to create a better world for people with disability and neurological conditions. Our values guide how we behave and support one another to grow and develop. We are an established and ethical healthcare business that has seen strong growth over recent years. We have 6 clinic sites with specialised equipment at Highett, Forest Hill, Heidelberg, Mt Eliza, Malvern and Narre Warren, and are connected with our sister brand Klint Kids for paediatric services.
We provide multidisciplinary allied health services in the clinic and in the community.
How do I apply?
If this role sounds like you, we would love to hear from you!
To request a position description or if you have any questions, please contact Catherine Robbins, Business and Quality Manager, on 0414860*** or ***************@klintneuro.com.au.
Applications close on 5pm 10/06/2024, however we will be conducting interviews and appointing if the right applicants are found so get in early!
Apply with cover letter and CV through Seek.
