Relationship Manager, Melbourne Cbd

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small. 

As a Relationship Manager, you are to manage and build strong relationships with a portfolio of SME customers introduced by Premium Brokers, and drive portfolio growth through customer acquisition, increasing share of wallet and referrals while demonstrating mastery of the role capabilities.

Role Location: Melbourne CBD

Role Type: Permanent, Full-time

To grow and be successful in this role, you will ideally bring the following:

• Acting in the best interest of the customer and applying a customer-centric approach
• Proactively developing and maintaining a detailed understanding of customer business and financial needs
• Providing customers with appropriate solutions
• Maintaining strong broker relationships
• Building and maintaining strong internal and external networks to support strong deal design and execution.
• Structuring deals in conjunction with relevant product and specialist teams
• Managing a portfolio of SME customers introduced by Premium Brokers
• Collaboration with Product Partners and other stakeholders to design, structure and execute deals
• Adhering to a strong operational rhythm
• Ensuring credit and operational risks are managed effectively and proactively
• Implementing Relationship Credit Approval Discretion as appropriate

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

There’s something special about being part of ANZ.  From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

 23/05/2024, 11.59pm, (Melbourne Australia)