Administration Assistant - Underwood

• Stable & Essential Industry | Work/Life Balance | Onsite Parking
• Amazing team | Onsite Car Park | Underwood Location 
• Monday to Friday | 8am to 5pm | Development | Training 
• National family-owned and operated business with over 90 years-experience

Everybody knows a JJ’s Truck when they see one . . . our iconic green and gold fleet head out rain or shine for collections in your area.

But did you know we have 23 divisions, 135 sites nationally, employ nearly 3000 people and operate a fleet of over 2300!

We do more than collect the bin from your street, we also convert waste into clean energy, divert food waste from landfill and convert to compost, manufacture customised waste management equipment, asbestos removal, refine and recycle oil, manage and maintain our fleet inhouse and have our own bespoke technology systems.

Our teams include Drivers/Operators, Heavy Vehicle Mechanics, Customer Service, Operations, Finance, IT/Digital, Environment, Engineering, Industrial Chemists, Safety, Administration and much more . . .

With so much opportunity, what is your career path?

ABOUT THIS ROLE

As a JJ’s Administration Officer / Assistant, you will support our depot operations in the Brisbane region - based from our Underwood office.  

You will be experienced, reliable and able to provide efficient day-to-day administration support to the team.  Working in a dynamic environment, you will have the ability to learn quickly, demonstrate a willingness to undertake any task at hand, and have excellent problem solving and time management skills.

We are an essential services industry, offering stability to employees and reliability to our customers.

This position is a permanent, full-time Monday to Friday.

KEY RESPONSIBILITIES

• Answering inbound calls and manning two-way radio
• Ensure the highest standards of customer service are met by effective management for internal & external stakeholders in a timely and efficient manner
• Ability to manage multiple tasks at once.
• Liaise with Management on day to day issues
• Capability to understand systems, processes, and procedures
• Manage incoming and outgoing correspondence ensuring timely responses, appropriate follow up, escalations and preparing outgoing correspondence as required
• Processing of documentation accurately and efficiently
• Other general administration duties as requested

ABOUT YOU

• Excellent communication, time management and organisation skills 
• Exceptional attention to detail
• Demonstrated relevant experience in a similar role or a role requiring a similar skill set (call centre experience highly regarded)
• Well-developed time management skills to achieve proficiency and effectiveness in managing the workload and priorities and meeting deadlines
• Proficiency with Microsoft Office suite of programs and the ability to develop proficiency with the in house corporate systems
• Well-developed people and relationship skills with demonstrated ability to work in a team environment, communicate effectively at all levels within the organisation, contribute to a positive work environment and with a strong focus on provision of quality customer service

BENEFITS

We appreciate there is more to life than work, we provide a variety of work options to ensure the job gets done; with competitive remuneration and a range of benefits, regardless of your role or location including:

• The stability of a national, Australian family owned and operated business with over 90 years’ experience 
• Work/life balance
• Essential services industry – job stability
• Full-time, permanent role
• $31.77 per hour plus super
• Onsite parking
• Local depot / workshop
• Career development and growth opportunities 
• Introductory and ongoing training 
• Health-fund discounts
• Salary sacrificing and novated leasing 
• Banking partnerships – including financial, budgeting and mortgage advice
• Discounts at over 100 retailers (including groceries and fuel)
• Car servicing, parts and accessories discounts – plus new car discounts

NEXT STEPS

Interested applicants should APPLY NOW

Depending on the role, the recruitment process may vary slightly; this may include a phone interview, face-to-face interview, skills-based assessment, pre-employment medical and of course, an opportunity to meet the team.

To view our other vacancies or more information about the role go to: www.jjswaste.com.au/careers 

ABOUT THE COMPANY

Established in 1932, JJ’s Waste & Recycling (formerly J.J. Richards & Sons Pty Ltd) is Australia’s largest, family-owned and operated waste management company.

From humble beginnings as a small family business, our team has grown across Australia, NZ & the US, and we’re passionate about effective waste management.

With a dynamic attitude that values our people, their safety and the environment. We strive for an innovative, collaborative, and high-performance culture that celebrates the contribution of every employee. 

No agencies please, we’ve got this one covered!  Unsolicited communication will result in the forfeiture of any engagement or partnership.