Administration Support - Patient Experience

Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south to Gympie in the north.
The SCHHS is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, promote human rights in our decision-making and actions.
Key Responsibilities include:
* Exercise judgement when necessary to solve immediate problems in situations where precedents have not been set and procedures not defined.
* Effectively communicate with customers and demonstrate understanding, empathy, patience and a positive service focus.
* Provide high quality confidential Administration Support to the team.
* Act as a primary point of contact for all incoming and outgoing communication.
Remuneration value up to $94 810 p.a., comprising salary between $74 722 - $83 097 p.a., employer contribution to superannuation (up to 12.75%) and annual leave loading (17.5%) (AO3). Applications will remain current for 12 months. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).
Why work for us?
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers
As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:- A wellness program;- Generous superannuation;- Flexible work arrangements;- Career training and development; and- Salary packaging.
Check out the latest updates here:
https://www.sunshinecoast.health.qld.gov.au/