Business Manager / Finance Broker

Company Description
Established in 1911, Dutton Automotive is the largest retailer and wholesaler of pre-owned luxury, exotic, prestige, family and commercial vehicles in Australia, focused on reliable and customer-centric automotive services.
Dutton Automotive was recently acquired by Japanese conglomerate Sojitz Corporation. Sojitz employs over 20,000 people and operates in 87 countries across the globe. Dutton Automotive is a Co-Major Partner of Essendon Football Club.
A.O. Dutton opened his first garage on Burnley Street, Richmond. Driven by an obsessive focus on customer experience, today, Dutton Automotive operates from 24 dealerships throughout Australia. We currently have over 300+ staff nationally.
Job Description
Dutton Financial Services is a subsidiary of Dutton Automotive and provides a range of smart, competitive finance options which are tailored to meet the customers automotive needs and objectives.
Dutton Financial Services has a dedicated team of professionals who have an in-depth knowledge of the automotive & finance industry. They are real people committed to offering a true customer experience in an open and transparent manner. We finance Cars, Trucks, Plant & Equipment, Motorbikes, Boat, Caravans, Debt Consolidation and much more.
Reporting to the General Manager of Dutton Finanical Services, an exciting opportunity has now become available within our Dutton One Dealership, Fairfield.
We are seeking a highly motivated Finance Broker / Business Manager to service our customers. The successful incumbent will be introduced to all customers at the point of sale and will be required to provide customers with assistance in either re-financing or upgrading the customers current vehicle or assets. You will work as part of the dealership sales teams in a collaborative approach, contributing towards the dealerships goal of selling cars and growth of the Dutton Financial Services brand.
The preferred candidate must have an Automotive Finance/Brokerage background and sales experience, as well as high level customer service focus and an eye for opportunities to upsell and cross-sell all products we offer.
Qualifications

• Excellent communication and interpersonal skills and the ability to build rapport with customers, both over the phone and in person a MUST
• Preferred, but not essential knowledge of multiple panel of lenders and products to identify the best outcome for our customers’ needs
• Strong organisational skills and time management
• Attention to detail and ability to work autonomously
• Customer focused
• Willingness to learn and develop
• Thinking outside the square
• Ensure all compliance measures are met
• Enthusiastic, motivated, positive mindset to be successful

Selection Criteria:

• Must have sales experience and possess strong communication skills
• Go getter who is enthusiastic
• Strong and professional telephone skills
• Excellent customer service skills
• Demonstrate clear and professional communication and interpersonal skills

Additional Information

• Work with Australia’s largest, pre eminent dealer in the used car segment
• Training, ongoing support and opportunity for growth and career progression
• Attractive remuneration and commission package
• Training and Compliance Support Team
• Learn from industry leaders in sales, compliance and management
• Access to a fully funded Employee Assistance Program to support you and your family

This is a unique career opportunity for someone who wants to make a significant difference. Our people and culture are built on Honesty and Transparency. We will invest in you to grow and fast track your career.
We look forward to hearing from you. Please note: if you join us and refer a friend, we will provide you a up front bonus!