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Form of work
SalaryBased just outside of the Melbourne CBD, these roles present an opportunity to work for a large Federal Government within a Service Design and Improvement Branch. In the branch the Business Analysts are required to provide technical, professional, policy and operation support advice in relation to a range of complex issues. These positions will be responsible for identifying opportunities to improve internal service delivery processes and systems.
These role is ideal for candidates with a background in strategic planning, risk coordination/management, program/project management and policy development. Candidates will need to have strong demonstrated stakeholder management experience as these positions will be required to liaise with a range of internal and external stakeholders in a representational role on behalf of the agency.
On offer is a 12 month labour-hire contract with potential to extend beyond, based in Richmond with flexible working arrangements.
Duties and responsibilities in these positions include but are not limited to…
- Identifying and documenting current business processes to create a baseline understanding of current situations and processes.
- Creating and facilitating process design improvements by conducting business and systems process analysis.
- Providing program/stream level analysis and producing required analysis documentation.
- Evaluating effectiveness of proposed solutions and design.
- Leading transition of business requirements over to build teams for development.
- Supporting verification testing of the built solution to ensure alignment to business requirements.
- Business process analysis: Proficiency in analysing and documenting current state versus future state process maps.
- Requirement gathering: Ability to elicit, document and manage business requirements into Epics and User Stories
- Problem-solving: Strong problem-solving skills to identify inefficiencies and recommend improvements
- Testing: Ability to undertake systems testing against defined acceptance criteria during the build and testing cycles of development
- Stakeholder engagement: Facilitating workshops with other stakeholders, Business Analysts, User Experience and User Interface (UX/UI) Designers and technology teams.
- Risk assessment: Identifying potential issues or risks, tracking problems, recommending alternatives, and escalating issues as appropriate.
- Supporting product end users including responding to feedback, collecting evidence of a defect, organising testing or other activities.
- System thinking: Developing and maintaining subject matter expertise across new systems and processes within the agency.
- Data analysis: Skill in analysing data to identify trends and insights
- Agile Methodologies: Familiarity with agile methodologies like Agile or Kanban
- Business Analysis Tools: Knowledge of tools such as Jira and Confluence for documentation and workflow management
- Process Improvement: Experience in recommending and implementing process improvements
- Cross-functional collaboration: Ability to work collaboratively with team members from various disciplines
As this role will be working within a Federal Department, it is essential that you:
- Are an Australian Citizen
- currently hold or have the ability to pass a national police check
- Availability to work full-time hours Monday - Friday on a long term basis
If you are interested in this position and believe that you have the relevant experience please respond to the advertisement complete your application and send your most recent CV through to william.maloney@randstad.com.au as well as a small brief addressing why you think you are a good fit for this position and I will endeavour to reach out to you.
Skills
Business Analyst, Program, Project, APS6, EL1, NDIA, UX, UI, Methodologies, Business Improvement, Strategy, Federal Government, Government
Education
Secondary School/High School
