Lms Administrator

Full time 38 hours per week

Eight Mile Plains Based

About us:

Axial Training is a dynamic Registered Training Organisation providing a broad range of leadership and vocational training solutions to organisations across Queensland and New South Wales.

We are seeking a full time LMS Administrator, based in the Brisbane area or within commuting distance to our Eight Mile Plains office, to assist with the day-to- day activities required to administer, implement, and coordinate our Cloud Assess learning management system.

What we offer:

• Fun and friendly collaborative team environment
• Flexible working conditions
• Work from home options {after probationary period}
• Free onsite parking at our Eight Mile Plains office
• Professional development opportunities 
• Modern office space including open plan work areas and cozy breakout zone

What you will be doing:

• Ensure student success by uploading and monitoring educational and assessment materials within Cloud Assess (LMS). 
• Provide administrative support to enhance learning activities in a vocational education setting, with a strong focus on maintaining compliance requirements. 
• Support a growing user base within the Learning Management System (LMS). 
• Delivering professional and prompt customer service to both internal and external stakeholders. 
• Responding to user support requests.
• Offering technical assistance and training to system users.
• Diagnosing and resolving system issues. 
• Safeguarding data privacy and integrity.

Continuous Improvement:

• Contributing to the implementation and maintenance of resources on Cloud Assess (LMS). 
• Conducting quality checks and functional testing on Cloud Assess.
• Assisting in the analysis and enhancement of existing work processes and LMS.

 Your Essential Experience:

• Proven experience in administering a high volume LMS platform. 
• Strong teamwork, communication, and time management skills. 
• Ability to use digital tools and technology troubleshooting skills
• Attention to detail and initiative. 
• Analytical thinking skills, considering various perspectives to identify optimal approaches and improvements. 
• Proven experience in cultivating robust relationships with internal stakeholders.

 If you are ready for a challenge and have a passion for administration, please send your resume and covering letter outlining your specific experience in delivering against the above outcomes to Lisa Brown at *******@axial.edu.au