Reception And Administration Assistant

Mirvac's people are our most valuable asset. We are proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. Two recent accolades to reflect this are:

• #1 in AFR BOSS' Best Places to Work in Property, Construction & Transport 2022
• #1 Company Globally for Gender Equality in Equileap's 2022 & 2023 Review

We also offer a number of competitive and unique benefits for permanent employees including:

• Flexible Work Arrangements
• $1000 of Mirvac Securities Annually
• Leadership and Professional Development Programs
• Generous Parental & Partner Leave Policy
• Unlimited Volunteer Leave and National Community Day
• Mirvac Pride Committee

Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For over 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and placemaking.

Our Opportunity
As a Reception & Administration Assistant LIV Munro, you will be the face of our asset, as well as the go-to person for the on-site team and the first point of contact for customers.

Your responsibilities will be:

• Management of front of house including maintaining a clean and organized reception area, ensuring communal spaces are well presented and well stocked and parcel room is tidy and organised
• Answering the main line and directing inquiries, taking messages, or responding to customers where appropriate
• Meeting and greeting visitors, alerting leasing team to tour arrivals, accepting package deliveries
• Managing front desk enquiries including logging new cases or complaints
• Assisting with coordination and management of events and collation of customer feedback
• Assisting with raising quotes, purchase orders & invoices, preparing renewal letters, termination notices and variation letters
• Monitoring various communication channels including google, website, socials, email and the app, triaging and allocating complaints and queries
• Uploading digital content to various channels including Domain and REA listings
• Preparing move in and welcome packs, coding keys and logging additional charges with finance team and updating systems to reflect customer move ins / move outs

About our LIV Munro Asset
Located at 101 Therry St, Melbourne VIC 3000, LIV Munro, comprises of 490 Build to Rent apartments across Levels 5-39, 136 car spaces, a wellness centre (including a gym, pool, spa, steam room, sauna, ballet and yoga studios and outdoor deck), co-working facilities, cinema and gaming rooms and numerous entertaining and dining areas.

Your point of difference
To be successful you will have 1-3 years in a similar role, as well as real estate experience or similar. You will have the ability to manage multiple and competing tasks and enquires efficiently.
We are looking for someone who is ethical and disciplined with a great attention to detail and capable of working without supervision.
Finally, you will have excellent phone manners, exceptional time management and strong written and verbal communication skills.

All of these attributes are preferred, if you think you may be the right fit for the role please still apply