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Form of workA bit about us
If you are looking for a fantastic team and a challenging, fast, and dynamic work environment, you are at the right place!
On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organisation as we inspire wellness through #PurposeLedCareers
We are dedicated to our customers, community and environment and are looking for similar-minded talent to join us! As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered.
Our total rewards package offering includes additional annual leave, bonuses, wellness programs, health benefits, flexible and remote working arrangements, and performance awards - not to mention various social and recreational activities, all of which are regional specific.
With over 3,400 team members working across the globe, our vision is focused on premium nutrition and lifetime wellness, backed by science. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole - family health and happiness across 8 international brands.
What this means for you
The variety of work creates unlimited opportunities to excel across a breadth of disciplines; you will be presented with a wealth of new pathways and opportunities to explore throughout your career. Working with us will be more than just a job; we guarantee a life-changing experience as you step into an environment that moves quickly and presents new challenges daily.
Your role within the team
In this hybrid role, the Senior WBDM and Field Coach will be responsible for delivering profitable sales growth and ensuring the effective delivery of coaching and training to increase recommendations of our products, on or above targets, across the H&H portfolio within a defined territory. In addition to this, the role will play a senior lead and coaching role amongst the national field sales team with a focus on supporting the delivery of the Community Pharmacy and HCP strategy by effectively coaching WBDMs through the overall selling skills process and delivering training initiatives to improve field sales performance and capability. More broadly they will contribute to the design, development and implementation of field capability and performance strategies and plans across the national field teams.
Key responsibilities include:
- Commercial Sales Capability
- Deliver Quarterly and Annual Sales Targets
- Deliver on customer call coverage requirements and business agreed customer service level agreements
- Promoting products in line with Swisse global brand guidelines Wellness Training Capability
- Effectively implement a dynamic technical capability training plan across your designated territory in collaboration with the Education team.
- Deliver on in field training targets with key decision makers
- Manage and conduct in store training sessions with key stakeholders
- Support quarterly state based education events In-field Coaching Capability
- Support the Community Pharmacy and HCP strategy by effectively coaching WBDMs through the overall selling skills process and deliver training initiatives to improve performance
- Identify training needs of the WBDMs and create monthly in-field coaching actions and conduct in-store training with WBDMs
- Support the WBDMs with consistent qualitative feedback & evaluation of the selling skills process (e.g. QUEST) to improve sales performance Support the National Field Sales Manager with actionable insights gathered from the assessment of the WBDMs selling skills process capability and how this is impacting their quantitative sales performance
- Work with National Field Sales Manager and other members of Field Sales Leadership Team to deploy training initiatives and gather feedback on these deployments and provide improvement suggestions for future deployments
Desired Skills and Experience
We look for people who have what it takes to make an impact; who can challenge us to go further while pushing themselves to deliver exciting and ambitious results.
To make sure we’re setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity:
- Proven territory management success in Pharmaceutical, Naturopathy, Medical or health food sales
- Healthcare Qualified with a Degree or Diploma in a Health Science or Naturopathy discipline, have a strong understanding of sales in the health care sector and understanding of key clinical terms and relevant industry research data
- Demonstrated group/team leadership and interpersonal skills
- Commercial Insight Relentless, proactive focus on growth and knowledge of the customer, the category, competitors and H&H commercials.
- Understands how their role directly or indirectly contributes to sales Product & Wellness Expertise Knowledge of our categories ingredients efficacy and evidence along with health and wellness expertise to add value to influence increasing recommendation rates.
H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all.
We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.
If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today!
