AddressWe are an established and successful private medical specialist group providing cardiac diagnostic imaging and clinical services (Cardio Vascular Services) together with respiratory and sleep specialist services (Cardio Respiratory Sleep).
We currently have two clinics in Melbourne at Armadale and Kew East, supported by our Head Office in Perth, where we have eight clinics.
As part of a small team, you will be able to provide medical reception services primarily from our Kew East location, but you also may be required to work from our Armadale clinic as required.
You will have pride in being the face of our company, and your professional presentation and helpful, caring approach will support our commitment to an excellent patient experience. You will be able to work independently but always within a team, and your flexibility and willingness to help out and do what is required to be done will contribute to your success in this role. It is essential that you are positive, flexible and able to pick up systems and procedures quickly in a fast-paced environment.
The Position:
- Provide professional service, meeting and greeting patients attending diagnostic and consultant appointments
- Schedule and confirm patient testing and consultation appointments
- Handling all incoming patient communication, including phone calls, emails and faxes.
- Process patient medical accounts, including Medicare claims
- Provide clinical assistance as an ECG Technician as required
- Maintaining professionalism when handling issues as they arise, demonstrating sharp problem-solving skills to ensure smooth operation of clinical and consultation sessions
- Full-time role
Benefits of the role:
- Competitive salary package
- Clear opportunity for career development and progression
- Take ownership of a safe, secure, well-established long-term position
- On-site parking for both Kew East and Armadale sites
- Be part of a private specialist group that change patient's lives on a daily basis
The successful candidate will have the following:
- Medical reception and administration experience is highly desirable but not essential
- A commitment to delivering an excellent patient experience
- Professional presentation and a caring, helpful approach
- A high level of attention to detail
- Proficiency and competency in an advanced IT environment
- Excellent time management skills and an ability to manage a busy clinic
- Enthusiasm and the flexibility to contribute to a small team
- A high standard of integrity and an excellent work ethic
If this position is what you have been looking for, please submit your application with a cover letter addressed to the Chief Operating Officer of the CIS group, outlining “why you want to be part of the CIS team and how you would contribute to delivering an excellent patient experience”.
Only shortlisted applicants will be contacted.
Clinical Integration Solutions Group comprises Cardio Vascular Services and Cardio Respiratory Sleep.
