Sales Administrator

Company

Melbourne Convention Bureau (MCB) markets Melbourne as one of the world’s leading business events destinations and is responsible for identifying and securing national and international conventions, corporate meetings, exhibitions, and incentive travel programs to generate economic and social impact for Melbourne and regional Victoria. MCB is a subsidiary of Visit Victoria.

Visit Victoria is the primary tourism and events company for the State of Victoria. We inspire people in both the domestic and international markets, to visit Melbourne and Victoria through creative storytelling and enriching events. Our role is to drive visitation and expenditure through destination marketing and a strong pipeline of major, regional and business events to support the visitor economy.

We aim to build Melbourne and Victoria into Australia’s number one tourism destination by delivering strong and sustainable growth across priority markets.

Visit Victoria employs 160 people in Melbourne and across key international markets. We all work together on our goal to revitalise the visitor economy, by generating $35 billion in annual visitor expenditure and supporting 300,000 jobs by June 2024.

About this Position

The Sales Administrator at Melbourne Convention Bureau (MCB) Corporate Meetings and Incentives Unit is an administrative role focusing on managing upcoming national and international conferences and incentives for successful outcomes. We seek an individual passionate about data entry and with an inherent attention to detail. Comfortable working autonomously or within a team, you'll be crucial in ensuring events' success for planners and MCB.

This full-time contract concludes at the end of June 2025, with a negotiable part-time option.

This is an incredible opportunity to be a part of Melbourne Convention Bureau (MCB), a purpose driven culture and organisation that advocates for our Victorian economy.

The role

• Administration of the National Business Events Program including management of applications, milestone documentation, contracts, grant payments, and client liaison.
• Collaborate with Business Events Victoria on the execution and administration of the National Business Events Program.
• Support the Corporate Meetings and Incentives unit on responding to business event enquiries, including maximising return on investment for MCB’s partners.
• Collaborate with the MCB Finance Team on finance related enquiries including reconciliations and payments.
• Maintain accurate records of contracts, payments, and event data for auditing purposes and reporting to stakeholders.
• Develop and maintain positive relationships with key stakeholders including event organisers, corporate clients, and MCB Partners to ensure the successful delivery of business events.
• Obtain proposals and facilitate tenders on behalf of clients and stakeholders.
• Build and maintain strong relationships with key internal stakeholders across multiple business units. Work in partnership to ensure the successful delivery of contractual benefits whilst also achieving maximum outcomes for MCB.
• Contribute to the ongoing delivery of Visit Victoria’s and MCB’s strategy and objectives.

About you

• Minimum 2 years of administration experience, preferably in business events and/or tourism sectors.
• Prioritisation skills to manage activities and coordinate multiple tasks efficiently.
• Excellent service orientation and a flexible, client-centric approach.
• Strong project management and problem-solving skills.
• Ability to thrive in a team-oriented environment.
• Digital proficiency across various platforms (CRM, Excel, Word).
• Passion for Events and Tourism.

Why Join Us?

At Visit Victoria we are committed to providing an employment experience that ignites and challenges any imaginations.

• Our work makes a positive impact on the Victorian community.
• Access to a range of amazing events and functions from sporting to comedy to cultural and more!
• Access to ‘3 Ignite Days’ to explore Melbourne or Regional Victoria to nurture your sense of adventure on us.
• Paid volunteering days.
• A reward and recognition program that aligns with our passion for Victorian experiences.
• A hybrid working model and open contemporary working facilities.

Culture & Values

Visit Victoria provide an inclusive workplace which supports and fosters growth, professional development and delivering exceptional results for our partners, clients and industry.

Our values are embedded in our culture and communication.

• Passion - We love what we do.
• Creativity - Imagination without boundaries
• Collaboration - We work as one.
• Growth – We embrace growth and challenges.
• Connection – We are connected to people, culture and our country.

How to apply

To apply for this role, please submit your updated resume and a cover letter detailing your relevant experience and why you believe you are the ideal candidate for this position.

This job advertisement is open until Tuesday 6 February, COB. We encourage early applications as interviews may commence before the closing date. Only shortlisted candidates will be contacted. All applications will be treated with strict confidentiality.